Knowledge Base Article 7

Mail Merge Error in SalesLogix

Version: 6.x

Problem:

User receives mail merge error on Line 258.

Solution:

User’s software is not the same version as the host database. Locate user’s SalesLogix.exe, installed in C:\Program Files\SalesLogix folder by default. Right-click SalesLogix.exe and click Properties. Select the Version tab. If the version number is earlier than the host database, install the appropriate service pack on the user's computer

Error examples:

"Error on Line 258." 

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